Arrival and Setup

• Arrive Early: Arrive at least 15 minutes before class to allow ample time for parking, check-in, and setting up your mat.

• Mat Rentals: Bring your own mat, or rent one for $3. 

• Props and Towels: Props are provided, and you’re welcome to bring your own. Hand towels can be rented for $1, and mat towels for $2.

• Shoes: No shoes are allowed inside the studio.

Front Door Lock Policy

• The front door locks one minute after the scheduled class start time. No credits, refunds, or reschedules will be issued for missed classes due to lateness. Classes start promptly. Latecomers will not be admitted and will be subject to the late cancel/no-show policy. No exceptions.

Technology Free Practice Space

• At Khali Yoga Center, we honor the practice rooms as a sacred place of self-observation and discovery. We also ask that you honor your commitment to practice by leaving all technology outside of the room. We are excited to have a Center in Charlotte where we can disconnect from our devices, and connect to our humanity. We have lockers available for your cell phones and smart watches.

Class cancellation policy

• If you are unable to attend a class that you have registered for, cancel your reservation at least 3 hours before the class to avoid fees or loss of credit.

• Cancellations made less than 3 hours before the start of class will result in:

  • Loss of class credit.

  • A $15 late cancellation fee.

• All fees are automatically charged by our system.
• Cancellations must be made on the user’s side using the same way that they registered – app or website. Email and phone call are not valid cancellation methods.

No-Show policy

• Failure to attend a reserved class without cancellation will result in:

  • Loss of class credit.

  • A $15 no-show fee.

• All fees are automatically charged by our system.

Waitlist policy

• Khali Yoga Center does not offer waitlists. If a class is full, please check back for openings or explore alternative class times. If you arrive for a class that is full and have not signed up, you will be asked to sign up for another class time and leave to return at that time.

Scheduling and Changes

• Class times and instructors are subject to change. Check the schedule regularly for updates.
• We reserve the right to modify services, pricing, and terms. Students are responsible for reviewing updates posted on the “Our Agreements” page.

Membership Pauses and Cancelations

• The only way to cancel or pause your membership is by completing the form on our website here.
• Membership change requests must be submitted at least 7 days before your next billing date.
• Canceling your card does not cancel your membership, and any unpaid membership fees will be charged upon returning or when your payment method is updated.

All Sales Are Final

• Classes, memberships, and workshops are non-refundable. Ensure you book the correct service and can attend as planned.

Guidelines and Policies

• By attending classes, you agree to read and follow all guidelines and policies outlined here. This ensures clarity, fairness, and respect within our community.

• Please have the reminders & notifications turned on to receive correspondence on the class or workshop you are attending.